About Us

We're not here to follow trends - we create them! Upline Loaded Teas is the passion project of husband-and-wife team Nick and Jana, who are widely known as Silver Lining Lessons. We are the original brains behind the very first non-MLM loaded tea, built from the ground up with zero uplines, no shady recruitment tactics and 100% pure hustle. What started as a craving for bold energy and fun flavors without the pyramid scheme pressure turned into a movement.

We knew people deserved better. Better ingredients, better prices, better vibes without having to join a "team" just to enjoy a drink. So, we flipped the script, built our lane and poured everything into creating a product and brand that's as legit as it is delicious.

This wasn't an overnight success story. For years, we have been in the trenches building the loaded tea community and ultimately launching Upline. This isn't just a business - it's our family's heartbeat. While Jana was busy building a bold, scroll-stopping social media presence and turning followers into a fired-up community of friends, Nick was behind the scenes fine-tuning our signature flavors and engineering every system that keeps this business running smoothly. He built the core while she brought the spotlight to their dreams. Together, they blended creativity and strategy with hustle and heart into every sip you take, every post you double-tap and every seamless order you receive.

As the creators of the non-MLM loaded tea, we’re proud to bring you the finest instant loaded teas available. Backed by our extensive industry knowledge, we’ve crafted a product that stands out in taste, quality, and effectiveness. Developed by an in-house laboratory scientist, our teas are a result of years of research and innovation.

Our flavor expertise is unmatched—having worked alongside the largest powdered beverage manufacturer in the country, we’ve assisted in the launch of countless popular flavors. This deep understanding of flavor creation allows us to offer a range of tantalizing and unique options, perfect for any palate.

We don’t cut corners. Our teas are made with only premium green tea, sourced from a trusted partner whose mission aligns with our own. This commitment to quality ensures you’re getting the best product, with every sip providing a refreshing and energizing experience. If you want the best loaded teas on the market, you want an Upline Loaded Tea —where premium quality, flavor mastery, and industry expertise come together in every cup.

That's the Upline way! No outside investors. No big-name backers. Just two people obsessed with creating something better and doing it their own way. We may have outgrown our little kitchen, but our kids have stayed right by our sides. Whether it's helping pack orders, designing packaging, naming teas, giving honest feedback on flavor combinations, or just keeping us laughing through the chaos, they've seen what it means to dream big and work even bigger. Every part of this business is homegrown and personal.

Today, our mission is simple: serve up high-energy, low-BS teas that fuel your grind and make you feel good. No memberships. No scripts. Just real loaded tea made easy!

We didn't just create the non-MLM loaded tea and launch a tea brand, we built a full-on experience like no other from scratch. This isn't just another tea business. It's our legacy, and every sip you take is part of that story. Welcome to the new standard.

FAQ

Find the most frequently asked questions below.

All Upline merch is final sale.
Because our merch is produced in limited quantities, we’re unable to offer returns or exchanges. Please double‑check your size before placing your order.
Restocks don’t happen at a set time. New availability simply appears on the site or on our TikTok Shop storefront once it’s added.
How can I catch my favorite flavors?
Check the site or TikTok Shop regularly. Since we restock daily, the availability changes often.

Do you take special requests or hold flavors?
We don’t offer holds or custom restocks. Everything available is listed on the site or on TikTok Shop.
At Upline, we truly value our customers and strive to process and ship orders as quickly as possible. Our goal is to ship most orders within 1-2 business days after they are placed.
However, we do not guarantee that all orders will be shipped within this time frame. Occasionally, delays may occur due to factors such as:
- High order volume
- Supply chain issues
- Staffing shortages
- Technical difficulties
- Weather delays
In the event of unforeseen circumstances, we will do our best to resolve these issues as quickly as possible and keep you informed of any delays.
By purchasing products from this store, you acknowledge and agree to this Turnaround Time policy.
Thank you for your understanding and patience! If you have any concerns regarding your order, please feel free to contact us. We are here to assist you!
Order Processing Time
Please note that any orders placed after 5:00 PM CST will be processed on the following business day. Orders placed before 5:00 PM CST will be processed the same day, whenever possible. We appreciate your understanding and strive to fulfill all orders as quickly as possible.
How do I sign up for The UP Club Rewards Program? Joining The UP Club Rewards Program is quick and free. Just create an account on our website and you’ll automatically start earning points with every purchase. Once you’re logged in, you can view your points, redeem rewards, and access member‑only perks anytime.
How are my Sips (rewards points) calculated? You earn 10 Sips for every $1 spent, based on your product subtotal before tax, discounts, and shipping.
Your Sips are added automatically at checkout.
If you use a reward, discount, or receive free shipping, your points are calculated on the remaining subtotal only.
For example, if your order qualifies for free shipping, the $4 shipping value is considered a discount in the system, so it isn’t included in your Sips calculation total.
How do I redeem my Sips points? Each reward redemption generates a single‑use code that applies to one rewards item. If you’d like to redeem multiple rewards items, simply redeem each one separately to receive a unique code for each item.
Can I use one rewards code for more than one item?
No. Each rewards redemption code is valid for one rewards item only. If you want more than one, you’ll just redeem again to receive an additional code.
How do rewards codes work?
Every time you redeem Sips, you’ll receive a unique code that applies to one rewards product. Codes are entered at checkout and cannot be combined or used for multiple items in the same order.

Do I earn UP Club Sip points when I purchase a gift card?
No, gift card purchases do not earn UP Club rewards points (Sips). Rewards points are earned when the gift card is used toward a product purchase, not when the gift card itself is bought. This keeps rewards accurate and prevents double‑earning on the same amount.

Can I buy an UP Club rewards item without a code? No. Rewards items must be redeemed with a rewards code. If a rewards item is purchased at full price without a code, the order will be refunded and not shipped.

Why was my order refunded for a rewards item?
Rewards items are available exclusively through our rewards program and require a unique redemption code. Orders placed without a code are refunded to keep the program fair and consistent for all members.
Can I choose my flavor for rewards items? No. Rewards flavors are fixed and not customizable.
Why can't I pick my rewards flavors anymore? To keep the Rewards Program simple, consistent, and easy to redeem, each reward tier now has a set flavor.
This ensures smooth fulfillment and a predictable experience for everyone.
What flavors are on the Rewards Program right now?
The flavor for each reward tier is listed directly on the item. If it’s shown on the listing, that’s the flavor included.
How do I use the $5 off coupon? The $5 Off coupon can be used on any order with a product subtotal of at least $5.
Once you redeem it with your Sips, you’ll receive a one‑time code to enter at checkout.
How do I use the $10 off coupon? The $10 Off coupon can be used on any order with a product subtotal of at least $10.
Once you redeem it with your Sips, you’ll receive a one‑time code to enter at checkout.
How do I use the $20 off coupon? The $20 Off coupon can be used on any order with a product subtotal of at least $20.
Once you redeem it with your Sips, you’ll receive a one‑time code to enter at checkout.
Return Policy
Thank you for shopping with Upline! We strive to provide the best products and customer service, and we want to make sure you're satisfied with your purchase. However, as our instant loaded tea mix is a consumable product, it is non-returnable and non-refundable.
Return & Refund Policy:
- All sales of instant loaded tea mixes are final.
- Due to the nature of our products, returns are not accepted for any reason, including dissatisfaction with taste, texture, or product experience.
- Store Credit or Replacements: In certain cases, we may offer store credit or a replacement product at the sole discretion of the store owners. Any such decision will be based on the circumstances of the case.
Important Notes:
- By purchasing products from this store, you acknowledge and agree to this return policy.
- Store Credit and replacement products may only be offered in specific situations, such as if an order is damaged during shipping or there is an issue with the product. These are not guaranteed and are provided at the discretion of the store owner.
If you have any questions about your order or our products, please don’t hesitate to contact us. We’re here to help!
Thank you for your understanding and for choosing our products!
Shipping Method:
- Most orders are shipped via USPS Ground Advantage.
- Some larger box orders are shipped via UPS or USPS Priority Mail.
- We are not responsible for any delays that may occur during shipping or any damage that may occur during transit. If you experience any issues with your order during shipping, please contact us, and we will do our best to assist you in finding a solution.
Free Shipping:
- We currently offer free shipping on orders over $20. This shipping offer is provided at the discretion of the store owner and may be altered or changed at any time without prior notice.
Packaging:
- All products are carefully packaged in bubble mailers or boxes for protection during transit. We take pride in our products and make every effort to ensure they are shipped in the best possible condition.
- By purchasing products from this store, you acknowledge and agree to this shipping policy.
If you have any questions or need assistance with your order, please don’t hesitate to contact us. We’re here to help!
Thank you for choosing our store!
Yes, Upline teas are sugar free. They are sweetened with sucralose.
Yes, our teas do not contain any ingredients with gluten.
For transparency, we include a standard allergen statement on our labels, because some ingredients come from facilities that also process egg, milk, wheat, and soy. This does not mean our teas contain these allergens, but we want customers with sensitivities to have complete information.
We do not offer coupon codes, promo codes or sitewide discounts. Why? Because we've priced our products as low as possible from the start - no games, no inflated price tag, no waiting for a sale to get the good stuff. We believe in fairness, transparency and everyday value.
You're getting the best deal every time you shop - no code needed.
We don't offer wholesale or bulk pricing at this time. Upline was built to serve individual customers directly - no middlemen, no markup, no watered-down versions of what we do.
Our focus is on quality, consistency and community. That means we pour our energy into delivering the best possible experience to the people who support us one sip at a time.
If that ever changes, our community will be the first to know.
We operate as a direct‑to‑consumer brand and do not offer wholesale pricing, bulk order discounts or resale partnerships. All purchases made through our store are intended for personal use. At this time, we are not set up to support business‑to‑business sales.
Each Upline loaded tea contains approximately 180mg of caffeine.
We want you to love your Upline custom branded cups as much as we do! If your cup arrives damaged, just reach out to us via email at admin@silverlininglessons.com within three (3) days of delivery along with a photo of the item and packaging as received. We’ll gladly work with you to find a solution!
Since each cup is custom printed just for you, we’re not able to accept general returns or exchanges. Thanks for understanding! That said, if there’s an issue with your order, don’t hesitate to reach out to us via email at admin@silverlininglessons.com. We’re always here to help!
All sales are final.
Due to the limited-edition nature of our boutique items, we do not accept returns or exchanges once an order is placed.

Damaged or defective items?
If your item arrives damaged, please contact us at admin@silverlininglessons.com within 3 days of delivery with photos of the item and packaging. We’ll be happy to issue store credit for the full item value (excluding any shipping) once the damage is verified.
To be eligible for store credit:
• Damage must be reported within 3 days of delivery.
• Item must be unworn, unwashed, and in original packaging.
• Include your order number and clear photos of the issue.
We reserve the right to deny credit if the item shows signs of wear or if the damage is reported outside the 3-day window.

Please don’t hesitate to reach out to us via email at admin@silverlininglessons.com. We’re always here to help!
Are these official JavaSok sleeves?
Yes, our Upline Cup Sleeves are made by JavaSok using their signature high‑density neoprene. Each one is finished with our exclusive Upline branding, making them unique to our shop.
Why do these look different from the ones on JavaSok’s website?
The artwork is the same, but our versions include the Upline logo and boutique‑style finishing. They’re part of our custom collaboration and only available here.
Why is the price different from JavaSok’s site?
Our sleeves include Upline branding. They also ship free over $20, which most customers qualify for automatically.
Do these fit the same cups as regular JavaSoks?
Yes, sizing and fit are identical. If you know your JavaSok size, you’ll know your Upline Cup Sleeve size.
Are these limited edition?
Yes, our branded runs are produced in small batches. Once a design sells out, restocks aren’t guaranteed.

All Upline merch is final sale.
Because our merch is produced in limited quantities, we’re unable to offer returns or exchanges. Please double‑check your size before placing your order.
At Upline, we truly value our customers and strive to process and ship orders as quickly as possible. Our goal is to ship most orders within 1-2 business days after they are placed.
However, we do not guarantee that all orders will be shipped within this time frame. Occasionally, delays may occur due to factors such as:
- High order volume
- Supply chain issues
- Staffing shortages
- Technical difficulties
- Weather delays
In the event of unforeseen circumstances, we will do our best to resolve these issues as quickly as possible and keep you informed of any delays.
By purchasing products from this store, you acknowledge and agree to this Turnaround Time policy.
Thank you for your understanding and patience! If you have any concerns regarding your order, please feel free to contact us. We are here to assist you!
Order Processing Time
Please note that any orders placed after 5:00 PM CST will be processed on the following business day. Orders placed before 5:00 PM CST will be processed the same day, whenever possible. We appreciate your understanding and strive to fulfill all orders as quickly as possible.
Return Policy
Thank you for shopping with Upline! We strive to provide the best products and customer service, and we want to make sure you're satisfied with your purchase. However, as our instant loaded tea mix is a consumable product, it is non-returnable and non-refundable.
Return & Refund Policy:
- All sales of instant loaded tea mixes are final.
- Due to the nature of our products, returns are not accepted for any reason, including dissatisfaction with taste, texture, or product experience.
- Store Credit or Replacements: In certain cases, we may offer store credit or a replacement product at the sole discretion of the store owners. Any such decision will be based on the circumstances of the case.
Important Notes:
- By purchasing products from this store, you acknowledge and agree to this return policy.
- Store Credit and replacement products may only be offered in specific situations, such as if an order is damaged during shipping or there is an issue with the product. These are not guaranteed and are provided at the discretion of the store owner.
If you have any questions about your order or our products, please don’t hesitate to contact us. We’re here to help!
Thank you for your understanding and for choosing our products!
Yes, Upline teas are sugar free. They are sweetened with sucralose.
We do not offer coupon codes, promo codes or sitewide discounts. Why? Because we've priced our products as low as possible from the start - no games, no inflated price tag, no waiting for a sale to get the good stuff. We believe in fairness, transparency and everyday value.
You're getting the best deal every time you shop - no code needed.
We operate as a direct‑to‑consumer brand and do not offer wholesale pricing, bulk order discounts or resale partnerships. All purchases made through our store are intended for personal use. At this time, we are not set up to support business‑to‑business sales.
We want you to love your Upline custom branded cups as much as we do! If your cup arrives damaged, just reach out to us via email at admin@silverlininglessons.com within three (3) days of delivery along with a photo of the item and packaging as received. We’ll gladly work with you to find a solution!
All sales are final.
Due to the limited-edition nature of our boutique items, we do not accept returns or exchanges once an order is placed.

Damaged or defective items?
If your item arrives damaged, please contact us at admin@silverlininglessons.com within 3 days of delivery with photos of the item and packaging. We’ll be happy to issue store credit for the full item value (excluding any shipping) once the damage is verified.
To be eligible for store credit:
• Damage must be reported within 3 days of delivery.
• Item must be unworn, unwashed, and in original packaging.
• Include your order number and clear photos of the issue.
We reserve the right to deny credit if the item shows signs of wear or if the damage is reported outside the 3-day window.

Please don’t hesitate to reach out to us via email at admin@silverlininglessons.com. We’re always here to help!

Restocks don’t happen at a set time. New availability simply appears on the site or on our TikTok Shop storefront once it’s added.
How can I catch my favorite flavors?
Check the site or TikTok Shop regularly. Since we restock daily, the availability changes often.

Do you take special requests or hold flavors?
We don’t offer holds or custom restocks. Everything available is listed on the site or on TikTok Shop.
How do I sign up for The UP Club Rewards Program? Joining The UP Club Rewards Program is quick and free. Just create an account on our website and you’ll automatically start earning points with every purchase. Once you’re logged in, you can view your points, redeem rewards, and access member‑only perks anytime.
How are my Sips (rewards points) calculated? You earn 10 Sips for every $1 spent, based on your product subtotal before tax, discounts, and shipping.
Your Sips are added automatically at checkout.
If you use a reward, discount, or receive free shipping, your points are calculated on the remaining subtotal only.
For example, if your order qualifies for free shipping, the $4 shipping value is considered a discount in the system, so it isn’t included in your Sips calculation total.
How do I redeem my Sips points? Each reward redemption generates a single‑use code that applies to one rewards item. If you’d like to redeem multiple rewards items, simply redeem each one separately to receive a unique code for each item.
Can I use one rewards code for more than one item?
No. Each rewards redemption code is valid for one rewards item only. If you want more than one, you’ll just redeem again to receive an additional code.
How do rewards codes work?
Every time you redeem Sips, you’ll receive a unique code that applies to one rewards product. Codes are entered at checkout and cannot be combined or used for multiple items in the same order.

Do I earn UP Club Sip points when I purchase a gift card?
No, gift card purchases do not earn UP Club rewards points (Sips). Rewards points are earned when the gift card is used toward a product purchase, not when the gift card itself is bought. This keeps rewards accurate and prevents double‑earning on the same amount.

Can I buy an UP Club rewards item without a code? No. Rewards items must be redeemed with a rewards code. If a rewards item is purchased at full price without a code, the order will be refunded and not shipped.

Why was my order refunded for a rewards item?
Rewards items are available exclusively through our rewards program and require a unique redemption code. Orders placed without a code are refunded to keep the program fair and consistent for all members.
Can I choose my flavor for rewards items? No. Rewards flavors are fixed and not customizable.
Why can't I pick my rewards flavors anymore? To keep the Rewards Program simple, consistent, and easy to redeem, each reward tier now has a set flavor.
This ensures smooth fulfillment and a predictable experience for everyone.
What flavors are on the Rewards Program right now?
The flavor for each reward tier is listed directly on the item. If it’s shown on the listing, that’s the flavor included.
How do I use the $5 off coupon? The $5 Off coupon can be used on any order with a product subtotal of at least $5.
Once you redeem it with your Sips, you’ll receive a one‑time code to enter at checkout.
How do I use the $10 off coupon? The $10 Off coupon can be used on any order with a product subtotal of at least $10.
Once you redeem it with your Sips, you’ll receive a one‑time code to enter at checkout.
How do I use the $20 off coupon? The $20 Off coupon can be used on any order with a product subtotal of at least $20.
Once you redeem it with your Sips, you’ll receive a one‑time code to enter at checkout.
Shipping Method:
- Most orders are shipped via USPS Ground Advantage.
- Some larger box orders are shipped via UPS or USPS Priority Mail.
- We are not responsible for any delays that may occur during shipping or any damage that may occur during transit. If you experience any issues with your order during shipping, please contact us, and we will do our best to assist you in finding a solution.
Free Shipping:
- We currently offer free shipping on orders over $20. This shipping offer is provided at the discretion of the store owner and may be altered or changed at any time without prior notice.
Packaging:
- All products are carefully packaged in bubble mailers or boxes for protection during transit. We take pride in our products and make every effort to ensure they are shipped in the best possible condition.
- By purchasing products from this store, you acknowledge and agree to this shipping policy.
If you have any questions or need assistance with your order, please don’t hesitate to contact us. We’re here to help!
Thank you for choosing our store!
Yes, our teas do not contain any ingredients with gluten.
For transparency, we include a standard allergen statement on our labels, because some ingredients come from facilities that also process egg, milk, wheat, and soy. This does not mean our teas contain these allergens, but we want customers with sensitivities to have complete information.
We don't offer wholesale or bulk pricing at this time. Upline was built to serve individual customers directly - no middlemen, no markup, no watered-down versions of what we do.
Our focus is on quality, consistency and community. That means we pour our energy into delivering the best possible experience to the people who support us one sip at a time.
If that ever changes, our community will be the first to know.
Each Upline loaded tea contains approximately 180mg of caffeine.
Since each cup is custom printed just for you, we’re not able to accept general returns or exchanges. Thanks for understanding! That said, if there’s an issue with your order, don’t hesitate to reach out to us via email at admin@silverlininglessons.com. We’re always here to help!
Are these official JavaSok sleeves?
Yes, our Upline Cup Sleeves are made by JavaSok using their signature high‑density neoprene. Each one is finished with our exclusive Upline branding, making them unique to our shop.
Why do these look different from the ones on JavaSok’s website?
The artwork is the same, but our versions include the Upline logo and boutique‑style finishing. They’re part of our custom collaboration and only available here.
Why is the price different from JavaSok’s site?
Our sleeves include Upline branding. They also ship free over $20, which most customers qualify for automatically.
Do these fit the same cups as regular JavaSoks?
Yes, sizing and fit are identical. If you know your JavaSok size, you’ll know your Upline Cup Sleeve size.
Are these limited edition?
Yes, our branded runs are produced in small batches. Once a design sells out, restocks aren’t guaranteed.

Main menu

About Us

FAQ

ARE MERCH ITEMS RETURNABLE?

When do you restock teas?

what is your turnaround time?

How does The UP Club Rewards Program work?

What is your Return Policy for the loaded teas?

Return & Refund Policy:

Important Notes:

how are your teas shipped?

Shipping Method:

Free Shipping:

Packaging:

are your teas sugar free?

Are your teas gluten free?

Do you offer discount codes or promotions?

do you offer wholesale pricing?

Can I buy your products to sell for my business?

How much caffeine is in each Upline loaded tea?

what if my Upline cup arrives damaged?

can i return or exchange my Upline cup?

What is your return/refund policy for your Bubble Shoppe boutique clothing & accessory items?

are the upline cup sleeves made by javasok?